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Cormorant Marine Water Taxi

Online Support

Your questions answered

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We will revisit the frequently asked questions section with helpful hints and tips to ensure you will find the answer to your question. 

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604-250-2630  |  cormorantmarine@telus.net

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 © Cormorant Marine 2022

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Cargo Policy

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For scheduled trips, when you travel with Cormorant Marine consider luggage limitations on our boats. Guidance: if you can carry it in-one-go; we can too. We charge extra for excess baggage per person over and above personal goods and luggage.. Payment for this will be collected when loading at the pick-up locations by cash or credit card. Items considered “excessive and over-sized” and not personal luggage include: freight, all fuels, building materials, gardening materials, machinery and furniture etc. These must be discussed with dispatch prior to booking. For booking freight transportation please contact; Operations Manager Mike Laudrum directly at 604-250-2630.

 

For chartered trips, please discuss your cargo needs with our dispatch. 

Cancellations & Rebookings

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For scheduled trips, you can rebook your reservation 2 hours prior to the trip by logging in and choosing a new scheduled run. You can only rebook to another online scheduled trip; the online booking can't be applied to a charter. If you can't rebook and you need to cancel, please note, refunds currently take 5 to 10 days for our processing service and the refund is subject to an 8% non-refundable booking fee. If possible, reschedule your trip to an available sailing. No partial cancellations or partial rebookings are possible!

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For chartered trips, please liaise with our dispatch 4 hours before departure. Charges may apply.

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sedro-woolley wa ▦ bowen island bc (c) twenty-twenties